News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

4 hours ago in Entertainment

Stage is set for toughest National Spelling Bee ever

11-overlay-15

The final day of the Scripps National Spelling Bee could feature the most difficult words ever used in the competition.

5 hours ago in Music

Chris Cornell wins mastertapes battle

chriscornell218113539983

The rocker has won the battle for the mastertapes to his Temple of the Dog recordings just in time for the 25th anniversary of the supergroup venture.

5 hours ago in Entertainment

‘The Fast and the Furious’ racing back to theaters for anniversary run

11-overlay-13

The first film in the highly-popular franchise was released on June 22, 2001 and will hit theaters again next month for a limited nationwide run.

5 hours ago in Entertainment

Dustin Diamond back in jail in Wisconsin

dustindiamond

The former "Saved by the Bell" star reportedly violated the terms of his parole.

5 hours ago in Entertainment

WATCH: ‘Game of Thrones’ creators apologize

24-overlay-9

They're not sorry for killing off Hodor ... they're sorry for the aftermath.